Pricing for the AI work that actually compounds.
Three retainer tiers calibrated to company size, plus a Concierge graduation tier for clients who’ve outgrown the full program. MaxtAssistant installs and custom integrations available inside every tier. No contracts, monthly cadence, every deliverable lands in 30 days or less.
Retainer tiers
Pick the cadence that fits the company you have today.
Each tier is the same operating model (Brief, quick wins, training, eval, AI IQ) sized to the headcount and revenue of the org. Move up or down between tiers any time.
AI Catalyst
Curated tools, taught quick wins, calm pace.
Businesses under $1M ARR, 1-15 staff. Adopting AI without a full rebuild program.
per month, no contract
AI Operator
Quick wins shipped. One integration installed. Cadence locked.
$1-10M ARR, 15-50 staff. Already using AI in pockets, scaling across departments.
per month, no contract
AI Embedded
Engineering muscle. Multiple integrations. Senior advisory.
$10M+ ARR, 50+ staff. Multi-department AI rollout with executive sponsorship.
per month, no contract
AI Concierge
Graduated retainer clients keeping advisory access without the full program.
Across every tier
The principles every retainer is built on.
These are not features we charge extra for. They’re the operating constraints. If a deliverable doesn’t satisfy all four, we redesign it.
Behavior over adoption
Every cycle measures whether the work got better, not whether the tools got opened. AI IQ baselines and re-runs make the impact provable.
Hand-off, not lock-in
Every build ships with a runbook, an eval test, and a knowledge transfer. MaxtAssistant installs land in your tenant, not ours. We design ourselves out of dependence.
≤30-day cycles
Wins confirm monthly, not quarterly. Strategy plans on a 90-day horizon, but no client should ever wait longer than 30 days for something tangible to land.
Calm, careful work
No hype, no churn, no rushed builds. Boring verification work is a feature, not a tax. That is what keeps wrong numbers out of customer-facing work.
One service, four install options.
AI Integrations is the service. Inside any retainer tier we can install MaxtAssistant (our voice and chat agent SaaS), custom orchestration workflows, automations across your existing tools, or third-party AI integrations. Operator and Embedded clients get one or more installs bundled. Catalyst clients buy them as one-off projects.
Every install ships with an eval test, a runbook, and a knowledge transfer. After 30 days post-install, ownership transfers to your team unless ongoing management stays folded into the retainer.
MaxtAssistant SaaS, self-serve- MaxtAssistant
Voice or chat agent installed in your tenant. Productized SaaS with white-glove deployment, KB tuned to your business, role-specific personas (sales, ops, support, etc.), and ongoing management folded into the retainer.
MaxtAssistant product page - Orchestration workflows
Multi-step Claude-driven workflows for tasks that need more than a single agent: research pipelines, content QA chains, document processing, internal-knowledge search. Built and handed off with a runbook.
- Custom automations
Workflow glue between your existing tools (CRM, ticketing, email, calendar, billing). Make / n8n / custom code as appropriate. Eval pipeline included so the automation stays correct as your systems evolve.
- Third-party AI integrations
OpenAI, Anthropic, and other AI APIs plumbed into your existing systems with auth, rate limits, observability, and a fallback path. We pick the model that fits the job, not the model that pays a referral.
$5,000 to start every retainer right.
Discovery, AI IQ baseline across the team, tool inventory, a 90-day roadmap with the first three quick wins scoped, the customized AI policy, the kickoff onsite, and the Day-30 review. Without it, the first month’s cadence won’t land cleanly. Non-refundable; everything ships in the first 30 days.
Includes
- · AI IQ run + heatmap
- · Tool & workflow audit
- · 90-day roadmap signed
- · Customized AI policy
- · Kickoff onsite (½ or full day)
- · Wiki / Linear / Slack provisioning
Want every deliverable, every cadence, every checklist?
The AI Retainer Brief is the working operations spec, the same document our team uses to deliver. Every tier’s monthly shape, the MaxtAssistant install runbook, the onboarding 30-day sequence, and the most common pricing questions, in a single PDF.
You’ll also join the public AI Intelligence Brief, one short memo on the 1st business day of each month covering tool launches, pricing changes, and what to do about them. Unsubscribe anytime, no sales calls.
FAQ
Pricing & engagement questions, answered.
Is there a contract?
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No. Month-to-month, cancel anytime. The one-time onboarding fee is non-refundable because the discovery, AI IQ run, roadmap, and customized policy ship in the first 30 days regardless of how long you stay.
Can I switch tiers?
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Yes. Tier changes take effect on the next billing cycle. Hour budgets reconcile pro-rata; up to one month of unused hours rolls over, no further accumulation.
What if I don’t use my hours one month?
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Up to one month of unused build hours rolls forward. Past that, the retainer assumes a quiet month and resets. Every retainer client averages out across a year. If you genuinely need to pause, we offer a 30-day pause with re-engagement guaranteed at your prior tier.
What’s NOT included?
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Net-new production AI builds over ~120 hours route to Custom Deployments. Full lead-gen funnel rebuilds route to our Lead Generation engagement. WordPress and WooCommerce dev unrelated to AI stays in our Growth tier ($3,000/mo). The retainer is for ongoing capability work, not large project work.
Do you work onsite or remote?
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Mostly remote, with onsite cadence per tier. Travel within Australia and New Zealand is bundled into the tier price. International onsite is quoted separately. Every onsite is preceded by a 30-min scoping call with the department lead so the agenda walks in sharp.
How fast do you respond?
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Catalyst: email, next business day. Operator and Embedded: Slack Connect, 4-hour first-response SLA during business hours. Embedded clients also get a named lead engineer for direct routing.
What happens at graduation?
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When your team’s AI IQ moves up two pathway tiers AND the monthly quick-win count drops below one for two consecutive cycles, we proactively recommend a downshift to AI Concierge ($1,500/mo) or a 30-day pause. Graduation is a feature, not a downsell. You stay in the network and we stay honest about the value.
Start with a 30-minute discovery call.
We’ll run a free AI IQ baseline for your team, scope the right tier against your headcount and existing AI usage, and ship the first quick win inside 30 days. No contract.